I have trouble placing my order. What should I do?

Our website allows you to book your car rental online safely and easily by making a 20% confirmation deposit. It’s normally a hassle-free process, but if you have any issue proceeding to your booking or payment, please feel free to contact us. We'll be happy to help you solve this issue.

I have trouble placing my order. What should I do?2022-04-30T21:28:54+08:00

What is the minimum rental duration?

The minimum rental duration is set to 2 days. If you need a vehicle for 1 day with a pick-up from Puerto Princesa and a return in Puerto Princesa, you may contact us directly. This option is not available for return point other than Puerto Princesa. If you'd like to get a one way transportation [...]

What is the minimum rental duration?2020-01-04T16:31:00+08:00

What is your cancellation policy?

If the renter has to cancel your car rental due to force majeure (for example, if the vehicle that you were planing to rent had a mechanical issue), you will of course be issued a full refund and/or offered an alternative. If you are the one who has to cancel your booking, please note that [...]

What is your cancellation policy?2019-12-25T16:09:46+08:00

Can I drive in the Philippines with a foreign driver license?

Yes. As long as it is not for a period longer then 90 days, you can drive in the Philippines with a foreign driver license, provided that it is in English. An international driver license is not required in that particular case. If the driver license is in another language than English, you should carry [...]

Can I drive in the Philippines with a foreign driver license?2019-11-11T09:30:06+08:00

I want to pick-up/drop-off the vehicle in a location that is not listed. What should I do?

As long as the location of your choice is located on Palawan main island, we can accommodate the delivery/pick-up of your rental car. Simply send us an email to let us know and we'll calculate the delivery charge (based on the distance from Puerto Princesa) to add to your booking.

I want to pick-up/drop-off the vehicle in a location that is not listed. What should I do?2019-11-11T09:25:46+08:00

Can I get a car in one place (i.e. El Nido) and return it somewhere else (i.e. Port Barton)?

Yes. This option is available with all our car rentals. You can choose to get a vehicle in one place of Palawan mainland and return it in another one. When you proceed to your online booking, simply select the "Pick up location" and "Drop off location" options of your choice. All cars are sent from [...]

Can I get a car in one place (i.e. El Nido) and return it somewhere else (i.e. Port Barton)?2019-11-11T09:23:30+08:00

Will the private driver be with me at all time if I need him?

The normal working hours for the private driver are from 7:00AM to 9:00PM, but you can of course inform him of any particular need you might have so he can accommodate you. Extra hours may imply in a little overtime which you can directly discuss with your driver. In a general manner, always tell your [...]

Will the private driver be with me at all time if I need him?2019-11-11T09:17:36+08:00

Should I pay accommodation and meals for the private driver?

No. The cost of hiring a private driver is P900 per day and it already includes everything. Your driver will be able to arrange a sleeping area in the vehicle at night or simply already has places to sleep depending on the area of Palawan where you are. You do not need to shoulder the [...]

Should I pay accommodation and meals for the private driver?2019-11-11T09:11:36+08:00

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